FAQ

Q: Are your RC airplanes and cars compliant with U.S. safety standards?


A: Yes. All our RC toys meet CPSC safety requirements and ASTM F963 standards, including lead-free materials, non-toxic paints, and secure battery compartments. We conduct third-party testing to ensure compliance with U.S. toy safety regulations.

Q: How to choose the right RC toy for beginners vs. experienced users?


A: - Beginners: Opt for "beginner-friendly" labeled models (e.g., slow-speed RC cars, stable RC airplanes with auto-hover) with simple controls and durable components. They often include training modes to reduce crash risks.

  • Experienced users: Choose high-performance models with adjustable speed, long-range remotes, and upgradeable parts (e.g., brushless motors for RC cars, high-capacity batteries for RC airplanes).
  • Contact customer service with your skill level and needs for personalized recommendations.

Q: What is the battery life of your RC toys, and how to maintain batteries?


A: - Battery life: 15-30 minutes per charge for most RC cars (depending on speed/terrain) and 20-40 minutes for RC airplanes. Spare batteries are available for purchase.

  • Maintenance tips: Use only the included charger; avoid overcharging (unplug after full charge); store batteries in a cool, dry place; and replace batteries if they swell or lose capacity.

Q: Do you offer replacement parts for damaged RC components?


A: Yes. We stock common replacement parts (remote controls, motors, propellers, batteries, tires) for most models. Contact customer service with your product model and damaged part details to order. Replacement parts ship within 1-3 business days.

Q: Can I return an RC toy if it’s too complex for my child to use?


A: Yes, provided it’s unused, unassembled, and in original packaging, initiated within 30 days of delivery. You’ll cover return shipping costs, and a 15% restocking fee applies. We recommend checking the "skill level" description on product pages before purchase.