Privacy Policy

We strictly comply with the California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), and U.S. toy safety data regulations to protect your personal information. We only collect necessary data to provide secure shopping services for RC airplanes and cars, with zero unauthorized data sharing.

Information We Collect


Personal & Contact Information


  • Basic details: Full name, email address, phone number, shipping/billing address, and voluntary hobby preferences (e.g., beginner vs. professional RC models, preferred aircraft/car types) provided for personalized recommendations.
  • Order-related data: Product model, scale (e.g., 1:10 RC car, 1:20 RC airplane), battery type selection, customization needs (e.g., color modification, performance upgrades), and order notes. This data is automatically deleted 12 months after order completion.
  • Minor-related information: Per COPPA, we do not collect personal data from children under 13 without parental/guardian consent. Any minor-specific data (e.g., gift recipient age) is encrypted and deleted after 30 days.

Payment & Transaction Information


  • All payments are processed through PCI DSS-compliant gateways (Visa, Mastercard, PayPal, Apple Pay). We never store complete credit card numbers, CVV codes, or bank account details.
  • Transaction records (excluding sensitive financial data) are retained for tax and compliance purposes, adhering to U.S. consumer protection laws, and deleted after 24 months.

Website & Usage Data


  • Browsing behavior: Viewed product pages (e.g., electric RC airplanes, off-road RC cars), filter records (e.g., speed, battery life, skill level), and cookie data for service optimization.
  • Device & app data: If you use our mobile app to control RC toys, we may collect device type, software version, and non-personal diagnostic data (e.g., connection stability) to improve functionality. This data is processed on your device unless you consent to cloud sync.

How We Use Your Information


  • Order fulfillment: Process payments, arrange secure shipping (with shockproof packaging for RC components), and send order confirmations, shipment tracking, and assembly guides.
  • Customer support: Resolve after-sales issues (e.g., defective remote controls, battery malfunctions), provide technical troubleshooting, and answer questions about RC toy operation or maintenance.
  • Personalized services: With your consent, send new product alerts (e.g., high-speed RC cars, long-range RC airplanes) and hobby-related tips. You can unsubscribe at any time.
  • Compliance & safety: Ensure products meet CPSC (Consumer Product Safety Commission) and ASTM F963 standards, and retain necessary records for regulatory inquiries.

Data Security & Protection


  • All data is transmitted via SSL/TLS encryption and stored on U.S.-based encrypted servers. Only authorized staff (order processing, customer service) can access limited information.
  • Third-party partners (logistics, payment processors) only receive minimum necessary data and must comply with U.S. privacy laws. We never sell or rent your personal information.

Your Data Rights (CCPA Compliance)


  • Right to access: Request a free copy of your collected data by contacting customer service.
  • Right to correction: Update personal/contact information via your account or customer support.
  • Right to deletion: Request removal of your data (except as required by law) after order completion and dispute resolution.
  • Right to opt-out: Refuse personalized marketing or data processing for non-essential purposes without affecting your purchases.